How This FAQ Works for You
Most questions come down to a handful of topics: opening your account, moving money in and out, getting into the lobby on your phone, and knowing where to go when something stalls. We've written each answer the way we'd explain it at the table — plainly, with the actual steps rather than a pointer to somewhere else. Deposits go through bKash, Nagad,
or Rocket; you open the wallet app, send to the number shown on the deposit screen, and confirm with your PIN. Withdrawals follow the same rail you deposited on, so keep that wallet active. If a step behaves differently on your device or your request takes longer than expected, the support section below covers how to reach us. Players in Dhaka and
Chattogram tend to ask about 4G load times on live tables — the lobby is optimised for mobile, and the live dealer streams are adaptive, so a patchy connection usually still gets you through the door.
- bKash
- Nagad
- Rocket
- Mobile Wallet
- Bank Transfer